Refund policy

RETURN & REFUND POLICY

WALLCOVERINGS

As Londubh Studio's wallcoverings are printed-to-order, we do not accept returns nor provide refunds. In the event that there is a problem with the quality of your order, please reach out to us at orders@londubhstudio.com so we can work to replace it. We strongly recommend purchasing a sample(s) and consulting with a professional installer prior to placing your order to verify dimensions and quantities needed for your project.

Upon receipt, wallcovering should be inspected immediately. If a problem appears, stop work and notify the studio right away at orders@londubhstudio.com; claims are not accepted beyond two strips hung, or more than 10 business days from receipt. Labour costs associated with installation or reinstallation are not reimbursed.

The studio is not responsible for reshipment or reprinting costs arising from an incorrect mailing address, or from an order placed for the wrong design, colourway, or quantity. Please confirm these details, along with the destination address, carefully before completing an order.

CANDLES                                                                                                                                                                                                                                                                                                               All candle sales are final. If an item arrives damaged or defective, contact the studio within 10 business days of receipt at orders@londubhstudio.com with photographs of the item and its packaging, and the studio will arrange a replacement.